Best practices in measuring the value of information professionals
10th April 2017

Contributing editor, Andrew Lucas, attempts to answer a question frequently put to Jinfo - how do you measure the seemingly intangible value provided by information professionals? He looks at best practices identified in a variety of reports and books on the subject.

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Handling permission requests for your copyright material
10th April 2017

Copyright expert Clare Painter explains how to handle requests to use your copyright material and highlights pitfalls that could arise from incorrect specification of licences or poor recordkeeping.

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Mini review of RiskScreen from KYC360
7th April 2017

RiskScreen from KYC360 aggregates open web-based sources for references to adverse news on people, companies and vessels. This mini review looks at what's changed since our overview article in September 2014. 

This review:

• Covers changes and developments since 2014
• Discusses the platform's value and commercial benefit
• Looks at key sources, content and coverage
• Covers pricing and looks at whether the new Pro version is worth the outlay
• Looks at competitors in the field, including Thomson Reuters WorldCheck, Dow Jones' Risk Database and Exiger's DDIQ.

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Chatbots - overhyped or helping hand for the information professional?
6th April 2017

Chatbots are currently receiving a lot of media attention, but what are they and what kind of opportunities do they present for information professionals? Steve Bynghall looks at the chatbot phenomena - what they are, why there's so much hype, how close they are to being deployed in the workplace and how technologies such as natural language programming, algorithms and artificial intelligence may impact information and knowledge professionals.

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Guide to value in the Jinfo Research Focus "Developing an information-savvy workforce through strategic alignments"
5th April 2017

We highlight the research, articles, market landscapes, product reviews and webinars in the Jinfo Research Focus, "Developing an information-savvy workforce through strategic alignments" and highlight the upcoming webinars and Community sessions.

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Product review of Springer for R&D (value - help & training; competitors; development; pricing)
31st March 2017

The final part of Jinfo's product review of Springer Nature's Springer for R&D looks at competitors, including Elsevier's ScienceDirect platform, and Wiley. Michelle Maxwell also looks at the help and training available and the pricing model.

Note: Full review (PDF) at /go/sub/report/2803

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Case study on Praxair - an information centre reporting into HR
30th March 2017

18 months ago Fortune 300 company Praxair moved its information centre into the HR and talent development line of reporting. We interviewed Laura Garza (executive director for talent development) and Crystal Megaridis (manager, library services) to find out the strategy behind the move and the impact it's having on achieving business goals.

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How to assess your organisation's information literacy level
30th March 2017

Knowledge professionals know that information literacy is essential to an organisation, but mapping out a journey towards this can be difficult. A recent Jinfo Community session explored this topic and the resulting model, developed by Jinfo's director of research, Robin Neidorf, is explored in this article. This maturity model can help you plan your information literacy activities by working out where you currently are and prioritising what areas to focus on for improvement.

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Product review of Springer for R&D (technology - search & user interface; outputs & alerts; administration)
30th March 2017

Part 3 of Jinfo's product review of Springer for R&D by Springer Nature, explores the platform's technology, particularly its search and user interactions as well as its product page functionality and colour-coding. This part of the review also looks at the outputs and the product administration.

Note: Full review (PDF) at /go/sub/report/2803

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Data analytics & BI business models - moving from a perpetual licensing model
29th March 2017

Prompted by the Tableau Software announcement that it is moving away from a "perpetual licence" to a subscription model for customers, Andrew Lucas has looked at what lies behind the move and how data analytics and content vendor business models may be beginning to converge.

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