Search Beyond the Web: When to Pick Up the Phone
5th July 2008

Online search has come to dominate the information world, but there's one 19th century tool no researcher should be without - the telephone. Risa Banks reminds us of ten situations in which picking up a phone and talking to someone in person is far more effective than any other search tool.

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Experiencing Information: A Personal View of the 2008 Information Architecture Summit
5th July 2008

Reporting from the 2008 Information Architecture Summit in Miami, Helen Lippell provides highlights of the lively and informative show focused on ‘experiencing information.' As IA plays an increasingly critical role in providing information context and connections, participants learned more about how search and discoverability and the connections between digital and physical search are changing IA today.

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Finding Competitive Information for Growing Companies
3rd June 2008

Perhaps even more than their large-scale counterparts, small businesses have an outsize need for good, actionable information on competitors, customers, markets and industries. Christine Hamilton-Pennell provides a host of free or low-cost resources for entrepreneurial companies to use in uncovering information to help them grow their businesses successfully.

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Convenience Trumps Quality: How Digital Natives Use Information
3rd June 2008

With ‘digital natives' beginning to enter the workforce, it's incumbent on information professionals to understand and adapt to their work methodologies in order to maintain relevance. Derek Law posits that this generation's ‘aliteracy' creates an opportunity for information professionals to position themselves as experienced teachers of information literacy.

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ISO Management Standards, Intranets and Information Architecture
3rd June 2008

For organisations requiring adherence to ISO standards, the design of the corporate intranet can be a critical strategic advantage. Patrick C. Walsh relates his experience in designing a corporate intranet that both engages users and provides quick, transparent access to ISO-related documentation.

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The EU: Closer Than You Thought!
3rd June 2008

There is a plethora of information available on the workings of the European Union and European Commission, but it's not always easy to know where to find it. Judith Schilling presents a guide for individuals and institutional researchers to the best starting points for finding official EU information.

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Library and Information Show 2008: Information Literacy is Key
29th May 2008

This year’s Library and Information (LIS) in Birmingham show put a spotlight on user empowerment, with vendors introducing features and functions that engage users and enhance access. In his report from the show, Adrian Janes also describes how information literacy has become a critical issue for information professionals.

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Knowledge Management: Getting Started
9th May 2008

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Information Provision: Adding Value
8th May 2008

Information professionals are often seen as peripherally providing a service to an organisation rather than being an integral part of the management of that organisation.

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US Government Information On the Internet
22nd April 2008

The founding fathers of the United States designed a system that shared power among three independent government branches. More than 200 years later, it’s no surprise that US government information resources are also distributed. Peggy Garvin provides a resource guide for help searchers know where to look for US government information, wherever it resides.

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