Q&A with LibSource, an LAC Group company - 30 years of outsourcing expertise
23rd September 2016

Established 30 years ago, LAC Group has a wealth of expertise in outsourcing, and a division that specialises in Library as a Service: LibSource. We asked CEO and founder of the Group, Deborah Schwarz, to give us an insight into how customers benefit from efficiency improvements and how to choose an outsourcing company that's best suited to their needs.

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Mini review of NewsEdge - recent enhancements
23rd September 2016

We review the latest changes to NewsEdge.com, the news management and delivery tool for business professionals that supports both current awareness and archive research. Chris Porter looks at innovative enhancements and how it continues to differentiate itself from competitors.

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Q&A with Information Matters from Tribal Group - specialist outsourcing services
22nd September 2016

Information Matters from Tribal Group offers specialist outsourcing services for information and document management in sectors from rail to oil and gas. We interview Paul Duller, information management consultancy director, services and solutions for Tribal Group. He gives us a flavour of client projects from Saudi Arabia to the UK.

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Q&A with Integreon - flexible 24/7 outsourcing services
21st September 2016

Integreon is a global provider of a wide variety of outsourced services, from contract review to document processing, business support and research. We interview Mark West, operations director, knowledge and business information services, to hear examples of client work, drivers for outsourcing and his views on upcoming outsourcing trends.

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Reflecting on the Jinfo Research Focus "Content and technology for current awareness"
21st September 2016

This article highlights some of the takeaways from the recent Research Focus "Content and technology for current awareness", covering the product landscape, the responsiveness of vendors to customer needs, insights into managing a current awareness service and the future with innovations such as artificial intelligence. It links to many of the articles and reports included in the Research Focus.

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The impact of private equity ownership on information companies
19th September 2016

Information companies of many shapes, sizes and areas of focus are regularly in the news for being acquired or sold by private equity companies. Chris Porter takes a look at the impact that these ownership changes can have on service buyers, in particular the cases of Bureau van Dijk, Cision, iSentia, OneSource, SNL Financial and Thomson Reuters' intellectual property and science division.

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Product review of MarketScape
19th September 2016

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Product review of MarketScape (value - help & training; competitors; development; pricing)
16th September 2016

Concluding the product review of MarketScape MS4, Andrew Lucas examines the value of the product for both information managers and end users. He looks at the help and training available to users, including the Knowledge Centre, pricing, and includes a look at a number of the competitors in a crowded market, including Comintelli, Digimind, InfoDesk and M-Brain.

Note: Full review (PDF) at /go/sub/report/2715

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The ebbs and flows of outsourcing your information centre
16th September 2016

Information organisations in sectors from legal to pharmaceutical are relying more on alternative solutions to provide quality information services. Candace M. Cathey explores the drivers, challenges and benefits of outsourcing along with highlighting key vendors Integreon, LibSource, Information Matters from Tribal Group and Visionary Information Solutions.

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Mini review of Factiva - recent enhancements
15th September 2016

Factiva is a premium news resource. Andrew Grave reviews this long-established solution which offers the ability to search, distribute and licence a vast amount of news content. He plays close attention to the enhancements made since the full Jinfo review in October 2015 and the features that make it unique.

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