Jinfo model of an Information Centre of Excellence
1st March 2019

An Information Centre of Excellence is a forward-looking model designed by Jinfo that can be used to help an organisation mitigate risk and make use of the opportunities of information and data resources. This article explores the central elements of this model and how it can be used to help end-users and deliver value within your organisation. Adopting this model will help you envision and plan your future as an Information Centre of Excellence.

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Community deck - State of the industry, 2019
28th February 2019

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Finding a balance between expert service and self-service
27th February 2019

Jinfo's popular "State of the industry" Community sessions were back for another year tackling some key challenges for 2019. Two key areas were given prominence, including the tension between higher value expert work and self-service offerings as well comprehensive skills development in new areas. This article looks in more detail at some of the findings and gives some helpful practical tips on how an information team can set itself on the road to continuous improvement.

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Webinar deck - hone your user efficiency with workflow tools
27th February 2019

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Jinfo model - components of a business
26th February 2019

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Q&A with Steve Bynghall - the evolution of the digital workplace
25th February 2019

The digital workplace means different things to different people but the evolution of its associated technologies means workers now expect an always-connected environment where they can access everything they need. Andrew Lucas recently spoke to Steve Bynghall, one of Jinfo's regular contributors, to find out about his experiences as a consultant and writer on the digital workplace, how organisations can most effectively use the tools they have, and what role he foresees for the information professional within this environment.

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Community deck - Jinfo for content purchasing
22nd February 2019

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Hone your user efficiency with workflow tools
19th December 2018

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Q&A with Andy Tattersall - a hybrid role for the future information professional
19th February 2019

Andrew Lucas recently interviewed Andy Tattersall, an information specialist and long-time contributor to Jinfo, to find out how he uses technology in his work at The School of Health and Related Research at the University of Sheffield (ScHARR) and how his skills have helped to shape the university's approach to information. He also had some interesting things to say about where he thinks the information profession is headed.

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Components of a business (part 2 - partners, evaluation and continuous improvement)
15th February 2019

Here we look at how partnership management, evaluation and continuous improvement and future planning fit into running a successful information centre. Jinfo's director of research, Robin Neidorf, also examines the importance of future planning and why this is essential element of how you manage your department on behalf of the interests of your larger organisation.

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