Jinfo Subscription Report Jinfo research on UK legal purchasing preferences and needs 2018
Jinfo Report

15th July 2018

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Now in the eighth iteration of research into purchasing trends and preferences in the UK legal market, this year's results reflect the changes that digital and online sources and trends towards automation are having on the industry.

This report:

  • Introduces the findings
  • Reports on respondents' influence over decision-making for legal online services
  • Looks at whether content budgets are increasing, diminishing or remaining stable
  • Identifies which stakeholders are involved with overall content budget approval and product specification
  • Explores how respondents define "value"
  • Rates content, technology and user experiences in terms of value
  • Includes commentary on how purchasers' satisfaction could be improved 
  • Highlights which are the most popular products
  • Reports on the four main products used: LexisLibrary, LexisPSL, Westlaw UK and Practical Law
  • Looks at how core products are rated in terms of content, such as accuracy and breadth of content
  • Looks at how core products are rated in terms of technology, such as navigation and productivity tools 
  • Looks at how core products are rated in terms of value, such as time-savings and reducing risk
  • Gives specific free-form comments from respondents in terms of products and features
  • Looks at comparisons over time.

By Robin Neidorf

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