Jinfo research on UK legal purchasing preferences and needs 2019
Jinfo Report
7th November 2019
Abstract
Jinfo's research into purchasing trends and preferences in the UK legal market is now in its ninth year and for this year's survey we aimed for a more refined approach to create closer alignment between our questions relating to what teams value and the satisfaction ratings given to specific products. This helps us focus our product-specific analysis and better see how satisfied respondents are with various product features as well as things that matter most to them and their stakeholders when making purchasing decisions.
This report:
- Introduces the findings
- Reports on the four main products used: LexisLibrary, LexisPSL, Westlaw UK and Practical Law
- Looks at how legal information professionals perceive and value these core products
- What constitutes "value" for law firms, and how information teams manage it
- Looks at overall budget for content purchasing and licensing
- Rates content, technology and user experiences in terms of value
- Includes commentary on how purchasers' satisfaction could be improved
- Looks at how core products are rated in terms of content, such as accuracy and breadth of content
- Looks at how core products are rated in terms of technology, such as navigation and productivity tools
- Focuses on the emerging needs, preferences and pressures facing law libraries as they manage products and services
- Looks at how core products are rated in terms of value, such as time-savings and reducing risk
- Gives specific free-form comments from respondents in terms of products and features
- Looks at comparisons over time.
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Claire Laybats
Head of Commercial Development
claire.laybats@jinfo.com
- Report title: Jinfo research on UK legal purchasing preferences and needs 2019
- Pages: 26
- Link to this page
- View printable version
- Categories:
- Legal purchasing in the UK - Comparing satisfaction of LexisPSL and Practical Law
Friday, 4th December 2020 - Legal purchasing in the UK - Comparing satisfaction of LexisLibrary and Westlaw UK
Wednesday, 2nd December 2020 - Product review of HBR SpendConnect (technology - search & user interface; outputs & alerts; administration)
Wednesday, 18th December 2019 - Product review of HBR SpendConnect (sources - content and coverage)
Tuesday, 17th December 2019 - Product review of HBR SpendConnect (key advantages; introduction; contact details)
Monday, 16th December 2019 - Jinfo research on UK legal purchasing preferences and needs 2019 (part 4 - value of end-user experience)
Thursday, 7th November 2019 - Jinfo research on UK legal purchasing preferences and needs 2019 (part 3 - value of technology and platform)
Wednesday, 6th November 2019 - Jinfo research on UK legal purchasing preferences and needs 2019 (part 2 - value of product content)
Tuesday, 5th November 2019 - Jinfo research on UK legal purchasing preferences and needs 2019 (part 1 - introduction, methodology and responses)
Monday, 4th November 2019
- Jinfo research on UK legal purchasing preferences and needs 2020
Friday, 4th December 2020 - Product review of HBR SpendConnect
Monday, 16th December 2019
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Thursday, 7th January 2021 - Research update - peeking around the corner to 2021
Thursday, 17th December 2020 - Research update - what can you leverage in 2021?
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Thursday, 14th January 2021 - Product review of Aurora FirstLight (technology - search & user interface; outputs & alerts; administration)
Wednesday, 13th January 2021 - Product review of Aurora FirstLight (sources - content and coverage)
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Friday, 18th December 2020
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- Usage data in contract negotiations (Community) Tuesday, 23rd March 2021
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- Comparative product evaluation - breaking it down into manageable pieces (Webinar) Tuesday, 19th January 2021
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