Dashboard and collaboration (use-case - intelligence)
Wednesday, 17th February 2021

In the second of a five-part series of articles looking at intelligence systems, we explore the interactive options available. This article looks at Aurora’s FirstLight, InfoDesk, InfoNgen, Comintelli’s Intelligence2day and Northern Light’s SinglePoint with a particular focus on dashboard and collaborative features.

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Market landscape - digital adoption platforms
Tuesday, 17th December 2019

Digital Adoption Platforms (DAP) provide a software layer integrated on top of other applications or websites, which guides users through tasks and functions and makes it easier for them to learn how to use a software platform, website or app. DAPs are usually customisable for specific...

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Market landscape - idea management platforms
Monday, 9th December 2019

In this market landscape, we look at eight of the most popular idea-management software products. These platforms enable organisations to gather, manage, develop, analyse and implement new ideas. A brief description and key features of each are outlined, with additional information on typical...

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Market landscape - chatbots
Friday, 6th December 2019

Information managers are starting to think about whether they should incorporate chatbot technology into their information strategy to help boost both the productivity of their teams and to improve response times for users. There are a multitude of chatbot providers on the market, with most of the...

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Emerging technology for centres of excellence: chatbots & digital adoption platforms
Friday, 22nd November 2019

Technology plays an increasingly key role in enabling information professionals to work with optimal efficiency and productivity. In this article, Andrew Lucas looks at how two emerging technologies - chatbots and Digital Adoption Platforms - could be used to improve things, if deployed smartly.

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Q&A with Steve Bynghall - the evolution of the digital workplace
Monday, 25th February 2019

The digital workplace means different things to different people but the evolution of its associated technologies means workers now expect an always-connected environment where they can access everything they need. Andrew Lucas recently spoke to Steve Bynghall, one of Jinfo's regular contributors, to find out about his experiences as a consultant and writer on the digital workplace, how organisations can most effectively use the tools they have, and what role he foresees for the information professional within this environment.

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Q&A with Andy Tattersall - a hybrid role for the future information professional
Tuesday, 19th February 2019

Andrew Lucas recently interviewed Andy Tattersall, an information specialist and long-time contributor to Jinfo, to find out how he uses technology in his work at The School of Health and Related Research at the University of Sheffield (ScHARR) and how his skills have helped to shape the university's approach to information. He also had some interesting things to say about where he thinks the information profession is headed.

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Why it's worth getting to know Office 365
Friday, 23rd November 2018

Many organisations are using Office 365. Getting to know Office 365 and its constituent tools can help information and knowledge teams deliver services, as well as provide opportunities to provide expert guidance to help organisations get the most out of Office 365, including Outlook, SharePoint, MS Office, Teams and Skype for Business.

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Nine ways intranets are evolving
Monday, 12th November 2018

Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.

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Product review of Wide Narrow (technology - search & user interface; outputs & alerts; administration)
Friday, 14th September 2018

In the third part of our review of Wide Narrow, workflow software designed to support the work of an intelligence team, Scott Vine looks at its collaboration and customisation features, including a full overview of the product's use of clusters which help you refine content. He also looks at its search and output features as well as its visualisation options.

Note: Full review (PDF) at /go/sub/report/3055

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