Collaborative and social tools
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Emerging technology for centres of excellence: chatbots & digital adoption platforms
Friday, 22nd November 2019
Technology plays an increasingly key role in enabling information professionals to work with optimal efficiency and productivity. In this article, Andrew Lucas looks at how two emerging technologies - chatbots and Digital Adoption Platforms - could be used to improve things, if deployed smartly.
Q&A with Steve Bynghall - the evolution of the digital workplace
Monday, 25th February 2019
The digital workplace means different things to different people but the evolution of its associated technologies means workers now expect an always-connected environment where they can access everything they need. Andrew Lucas recently spoke to Steve Bynghall, one of Jinfo's regular contributors, to find out about his experiences as a consultant and writer on the digital workplace, how organisations can most effectively use the tools they have, and what role he foresees for the information professional within this environment.
Q&A with Andy Tattersall - a hybrid role for the future information professional
Tuesday, 19th February 2019
Andrew Lucas recently interviewed Andy Tattersall, an information specialist and long-time contributor to Jinfo, to find out how he uses technology in his work at The School of Health and Related Research at the University of Sheffield (ScHARR) and how his skills have helped to shape the university's approach to information. He also had some interesting things to say about where he thinks the information profession is headed.
Why it's worth getting to know Office 365
Friday, 23rd November 2018
Many organisations are using Office 365. Getting to know Office 365 and its constituent tools can help information and knowledge teams deliver services, as well as provide opportunities to provide expert guidance to help organisations get the most out of Office 365, including Outlook, SharePoint, MS Office, Teams and Skype for Business.
Nine ways intranets are evolving
Monday, 12th November 2018
Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.
Product review of Wide Narrow (technology - search & user interface; outputs & alerts; administration)
Friday, 14th September 2018
In the third part of our review of Wide Narrow, workflow software designed to support the work of an intelligence team, Scott Vine looks at its collaboration and customisation features, including a full overview of the product's use of clusters which help you refine content. He also looks at its search and output features as well as its visualisation options.
Note: Full review (PDF) at /go/sub/report/3055
Impact of social media and Web 2.0 on current awareness
Thursday, 13th September 2018
Systems for curating and delivering current awareness have come a long way with the advent of social media. Whilst RSS and more traditional methods of searching still have their place, curation platforms that use the "wisdom of the crowd" are a valuable addition in extracting and aggregating fresh information whatever the topic. This article looks at emerging sources of information for current awareness, how social media aggregators bring value to your current awareness service, and how sustainable and reliable the technology is.
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:
- Research update - what's your focus in 2021?
Thursday, 7th January 2021
- Research update - peeking around the corner to 2021
Thursday, 17th December 2020
- Research update - what can you leverage in 2021?
Thursday, 3rd December 2020
- Product Review of Aurora FirstLight (value - purchasing, development and competitor landscape)
Thursday, 14th January 2021
- Product review of Aurora FirstLight (technology - search & user interface; outputs & alerts; administration)
Wednesday, 13th January 2021
- Product review of Aurora FirstLight (sources - content and coverage)
Tuesday, 12th January 2021
- Product Review of Aurora FirstLight
Monday, 11th January 2021
- Market landscape - patent products
Monday, 21st December 2020
- Product review of TRG Screen's Quest
Friday, 18th December 2020
- Negotiation clinic - role-play and Q&A (Community) Tuesday, 13th April 2021
- Usage data in contract negotiations (Community) Tuesday, 23rd March 2021
- Pricing models for information and data licensing (Community) Tuesday, 2nd March 2021
- Comparative product evaluation - breaking it down into manageable pieces (Webinar) Tuesday, 19th January 2021
- The importance of current awareness tracking (Webinar) Tuesday, 12th January 2021
- State of the Industry, 2021 (Webinar) Tuesday, 5th January 2021