Collaborative and social tools
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Andrew Lucas Emerging technology for centres of excellence: chatbots & digital adoption platforms
Friday, 22nd November 2019

Technology plays an increasingly key role in enabling information professionals to work with optimal efficiency and productivity. In this article, Andrew Lucas looks at how two emerging technologies - chatbots and Digital Adoption Platforms - could be used to improve things, if deployed smartly.

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Andrew Lucas Q&A with Steve Bynghall - the evolution of the digital workplace
Monday, 25th February 2019

The digital workplace means different things to different people but the evolution of its associated technologies means workers now expect an always-connected environment where they can access everything they need. Andrew Lucas recently spoke to Steve Bynghall, one of Jinfo's regular contributors, to find out about his experiences as a consultant and writer on the digital workplace, how organisations can most effectively use the tools they have, and what role he foresees for the information professional within this environment.

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Andrew Lucas Q&A with Andy Tattersall - a hybrid role for the future information professional
Tuesday, 19th February 2019

Andrew Lucas recently interviewed Andy Tattersall, an information specialist and long-time contributor to Jinfo, to find out how he uses technology in his work at The School of Health and Related Research at the University of Sheffield (ScHARR) and how his skills have helped to shape the university's approach to information. He also had some interesting things to say about where he thinks the information profession is headed.

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Steve Bynghall Why it's worth getting to know Office 365
Friday, 23rd November 2018

Many organisations are using Office 365. Getting to know Office 365 and its constituent tools can help information and knowledge teams deliver services, as well as provide opportunities to provide expert guidance to help organisations get the most out of Office 365, including Outlook, SharePoint, MS Office, Teams and Skype for Business.

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Steve Bynghall Nine ways intranets are evolving
Monday, 12th November 2018

Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.

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Scott Vine Product review of Wide Narrow (technology - search & user interface; outputs & alerts; administration)
Friday, 14th September 2018

In the third part of our review of Wide Narrow, workflow software designed to support the work of an intelligence team, Scott Vine looks at its collaboration and customisation features, including a full overview of the product's use of clusters which help you refine content. He also looks at its search and output features as well as its visualisation options.

Note: Full review (PDF) at /go/sub/report/3055

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Andrew Tattersall Impact of social media and Web 2.0 on current awareness
Thursday, 13th September 2018

Systems for curating and delivering current awareness have come a long way with the advent of social media. Whilst RSS and more traditional methods of searching still have their place, curation platforms that use the "wisdom of the crowd" are a valuable addition in extracting and aggregating fresh information whatever the topic. This article looks at emerging sources of information for current awareness, how social media aggregators bring value to your current awareness service, and how sustainable and reliable the technology is.

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