Jan Sykes has more than 20 years of sales and consulting experience in the information industry.
Currently she leads Information Management Services, Inc., an independent consultancy. Engagements are focused on information needs assessments, product evaluations, vendor contract negotiations, web content organisation, and strategic planning for information and knowledge services.
Previously, Jan served as senior director of Client Services Consulting for Knight-Ridder Information, Inc. (formerly Dialog Information Services).
Jan is active in SLA and AIIP. She has a BS from the University of WI and a MA from Middlebury College.
Additional information at: www.4Info-Management.com
Articles by Jan Sykes:
Jinfo for Professional Services
Wednesday, 30th March 2016
After investigating how organisations actually consume information, including general and business news and commodity-type information about people and companies, it is time for information experts in professional services firms to reconsider their strategy for serving the best mix of information to communities of users.
FreePint for Professional Services
Monday, 21st December 2015
Knowledge workers in professional services firms demand access to late-breaking news about clients, competitors, and market activity. With news now coming at us from every direction, it is an opportune time to search for better ways to filter out the most relevant news stories and deliver them to any device at the point of need.
FreePint for Professional Services
Tuesday, 22nd September 2015
"Usage" is a term information professionals, including those in professional services firms, tend to use in a very general way, so FreePint has undertaken a deep dive into specific aspects of usage. What resources are being used? How can eResources be accessed more easily? Are users complying with usage terms and conditions? What do we learn about user preferences and behaviours from examining usage data?
Subscription Update for Professional Services
Wednesday, 17th June 2015
Professional services firms make up a significant portion of FreePint's customer base. We work closely with our customers in this industry to produce resources that speak to their broad-based content requirements and particular needs for information strategy, procurement, skill development and collaboration with other parts of their businesses. Here we highlight recent and upcoming items from FreePint's Content, Community and Consulting.
How External Partners Can Play a Part in Training
Wednesday, 13th May 2015
Rapidly evolving technologies that support information and knowledge management activities require information professionals to continually upgrade and polish professional skills. At the same time, information professionals must make sure their work is tightly aligned with business goals of the parent organisation, so it is critical to also keep abreast of the latest management practices and resources being deployed throughout the organisation. Most organisations recognise talent development as a business priority and offer programmes in support of workforce development. Additional education resources offered by our information industry partners should also be considered, says Jan Sykes.
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