Claire Laybats
Head of Commercial Development
Claire has over 16 years' experience working in the information and knowledge sector. In the past she worked recruiting for information vendors and publishers then moved on to managing training and events for TFPL before becoming Head of Information and Knowledge consultancy for TFPL.
Claire is an experienced interviewer and project manager. She has worked on a number of wide ranging research, information and knowledge management projects in both the private and public sectors. Projects have included: library reviews, knowledge transfer projects for organisations losing a significant part of their long term workforce through redundancy or re-structure and relocation, taxonomy and search projects for large multinationals. She has worked with management and director level in libraries, information departments and knowledge centres in professional services, central government, manufacturing, publishing and public sector bodies. She holds an MSc in Business Systems Analysis and Design from London City University and a diploma in recruitment practice from the Recruitment Employment Confederation.
Articles by Claire Laybats:
Is it time to break up with a key supplier? Jinfo for content purchasing
Wednesday, 8th January 2020
If you need a strategy for working with that troublesome supplier, you're not alone. Jinfo for content purchasing provides guidance, real-world tips and peer group support for coping with difficult supplier relationships and creating a more strategic foundation for portfolio management.
2020 vision for strategic portfolio management - Jinfo for content purchasing
Monday, 7th October 2019
Make 2020 your year for strategic portfolio planning with Jinfo's unique impact-based approach to managing your portfolio where you'll learn new approaches to maximising value, communicating with stakeholders and negotiating with suppliers.
Go from "what?" to "now what?" - Jinfo Consulting's benchmarking-based assessments
Wednesday, 11th September 2019
With benchmarking, the context of data is just as important as the numbers and with Jinfo's valuable benchmarking data we can help you communicate more effectively with stakeholders and customers or find out how our Consulting workshops can help you tailor our insights to your unique situation.
Plan, communicate and adapt from a foundation in benchmarking
Wednesday, 3rd July 2019
How can you use the data from Jinfo's benchmarking research to move your organisation forward?
Portfolio value, data-driven future, and you
Monday, 24th June 2019
Find out how Jinfo can help you develop your team and skills around content purchasing, portfolio management and resource optimisation.
Register for our next Community session:
Transforming knowledge management at BASF – GenAI and the evolution of QKnows
10th December 2025
Latest on our YouTube channel:
Read on the Blog:
December 2025 update
3rd December 2025
- Jinfo wins CILIP’s inaugural “McFarlane & Ward Information Management” award
4th December 2025 - December 2025 update
3rd December 2025 - Review of Matchplat – combining AI with traditional industry code searching
27th November 2025
- Team roles and AI (Community) 26th February 2026
- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025