Centre of Excellence - examples of Pillars of Service and Known Fors
Jinfo Event
15th June 2021
[Focus: Centre of Excellence]
Description
The Jinfo model for an Information Centre of Excellence includes two activities that we have used with dozens of information teams to great positive effect. This Community session provided the opportunity for information managers to review and discuss their results with:
- Step two - create your Pillars of Service (article, webinar)
- Step three - envision your Known Fors (article, webinar).
If you missed the session, download the anonymised notes today.
Slide presentation and notes
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- Community event title: Centre of Excellence - examples of Pillars of Service and Known Fors
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Related reports:
- Community deck - Centre of Excellence - examples of Pillars of Service and Known Fors
Wednesday, 23rd June 2021
Jinfo December 2021 Update
View on YouTube
"My stakeholders finally understand what we do" – Senior Information Manager, manufacturing industry
Work on information strategy in 2022 with Jinfo if you want to:
- Measure, communicate and improve the ROI of information
- Consistently dedicate time to strategy, despite competing demands
- Build on methods tested and proven in other organisations.
For more on how your organisation benefits and how to get started, check out our "Spotlight on strategy".
- There's no information strategy without stakeholder engagement
Wednesday, 1st December 2021 - Measure the impact of information with Value Chain analysis
Monday, 22nd November 2021 - You know more than you think you do
Tuesday, 16th November 2021
- Stakeholder engagement strategy – tips and tools (Community) Tuesday, 22nd February 2022
- Overcoming the barriers to progress on information strategy (Community) Tuesday, 11th January 2022
- Investment philosophies for strategic portfolio management (Community) Thursday, 2nd December 2021
- Value Chain (step five - putting the Value Chain together) (Webinar) Tuesday, 31st August 2021
- Value Chain (step four - measurement - selecting and collecting data) (Webinar) Monday, 30th August 2021
- Value Chain (step three - your contributions to the Value Chain) (Webinar) Friday, 27th August 2021