Jinfo: Use of and limitations to benchmarking for your information services

Use of and limitations to benchmarking for your information services
Jinfo Community

16th August 2017

[Research Focus: Benchmark information roles - optimise your structure]

Description

Jinfo is regularly asked for benchmarking on various elements of information service delivery. Our Research Focus, "Benchmarking information services - optimise your structure" provides valuable benchmarks on services, staffing, customer and vendor relations and more.

But there are important limitations to benchmarks, which are critical to understand and communicate to stakeholders. Without a clear understanding of context, benchmarks can actually be misleading and even damaging.

This Jinfo Community session will review the results of Jinfo’s benchmarking project and discuss:

What are the most important findings to support your internal discussions and developments
What are the limitations of benchmarks and how to communicate them to stakeholders
What additional datapoints and topics of study we can approach for future iterations of this project.

Community sessions are open to any organisation with the Community option on their subscription. When your registration is approved, you will receive details to join the teleconference.

If you have a question about this event, or are unsure if you have Community access on your subscription, please contact us.

Date:

Wednesday, 16th August 2017 at 08:00 Pacific / 10:00 Central / 11:00 Eastern / 16:00 (BST) / 17:00 Europe, 60 minutes

Community Registration

Access to Jinfo Content and Community is available through a Jinfo Subscription.

Does your organisation have a Jinfo Subscription?

"Yes"

Please sign in to MyJinfo here so that we can check your access to this item:

Or sign in via email:

Enter your email and we'll send you a magic link to sign you in automatically.

"Not yet"

Access to this Community session is available through a Jinfo Subscription, which will help your organisation:

Save time and money
Re-invent information services
Define, measure and communicate information value.

"Don't know"

Please complete the Registration Enquiry form below and we will check if your organisation has access and contact you to confirm either way.

"Don't know"

Contact us to find out if your organisation already has a Jinfo Subscription.

Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.

Registration has closed.

About this Event