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 At this time of year, we hear a lot from customers facing frustrations in their renewal negotiations. Proposed price hikes in double-digit percentages are not uncommon. When one participant in this month's Jinfo for content purchasing Community session commented, "It seems that vendors have more of a 'take it or leave it' attitude," she got a resounding "Amen!" from the group.
Let's be clear: we do not believe that vendors are mindlessly greedy. They invest significant resources in building their products based on their understanding of value, and - small wonder - they charge accordingly.
What YOU need to strengthen your hand in negotiations is complete clarity on what value means to your organisation. Only then can you counter price rises by referring to your strategic investment strategy.
Difficult negotiations will forever be part of all commercial environments. If you're responsible for content purchasing, you don't want to miss any of the resources we produce to help you succeed:
We all want the same result: a healthy marketplace of quality content that delivers value to information teams and end-users. It's easy to get fixated on the stress of negotiations. Now's the time to take back control.
Robin Neidorf
Director of Research and Head of Consulting
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Join us for the Jinfo Consulting workshop
"Holistic content portfolio management"
Regain balance in vendor negotiations and approach licensing based on what your organisation values most.
Learn more about Jinfo Consulting workshops and ensure your new year gets off to a flying start.
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Bring our insights in-house. We'll work with you to make strategic changes in operations, enhance stakeholder relationships and future-proof your information service. Learn more
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"Intelligence systems - beyond awareness to action"
Our Research Focus for October to December
 For over a decade we've researched developments in news and current awareness. This year our focus is on the shift from current awareness to intelligence systems - those which encompass features such as collaborative elements, taxonomy, dashboards and visualisations.
This Research Focus provides tools, research and the original data you need to evaluate your current awareness provision and plot where you are in the movement towards intelligence systems.
Learn more and request a free copy of the Insights and Actions report »
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Katharine Schopflin - knowledge and information manager, public sector
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