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                             Free Pint
         "Helping 27,000 people use the Web for their work"
                    http://www.freepint.co.uk/

ISSN 1460-7239                               17th February 2000 No.56
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                           IN THIS ISSUE

                             EDITORIAL

                        TIPS AND TECHNIQUES
               "UK Political & Government Web Sites"
                          By James Hatts

                             BOOKSHELF
                   "When Things Start to Think"
                     Reviewed by Neil Infield

                          FEATURE ARTICLE
                     "Topics and Collections:
            An Alternative Metaphor for Using the Web"
                        By Susan L. Gerhart

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                      >>>  ABOUT FREE PINT  <<<

Free Pint is a free newsletter written by information professionals 
who share how they find quality and reliable information on the 
Internet.  Useful to anyone who uses the Web for their work, it
is published every two weeks by email, and your regular free
copy can be reserved at <http://www.freepint.co.uk/>. The site gives 
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                             EDITORIAL

We've been talking to a lot of people lately to find out what they 
like and dislike about Free Pint. The one major message we don't seem 
to be getting across is:

                        "We have a Web site"

Yes, even though we mentioned the Web site 40 times in the last 
edition of the newsletter, it seems that many subscribers still don't 
know it exists.

In fact, the site has well over 2,000 pages of information, housing 
more than 100 articles, today's worldwide news, forthcoming Internet 
events and book reviews. You can even post your tricky Internet 
research questions at the "Free Pint Bar", and have the latest 
postings emailed to you every other day. Finally, the whole site
can be explored in under a second using the search facility.

The Free Pint Web site is *your* resource and so I would urge you to 
make the most of it. There's no registration required and it's totally
free. So why not spend a few minutes taking a look today ...

                    http://www.freepint.co.uk/


I enjoyed an informative day yesterday at the new eRetailing 
conference in London. I overheard many comments praising the quality
of the content and organisation of the event, and if you wish 
you had attended then you'll be pleased to hear it's returning in 
October. My evening was spent with the City Information Group who 
covered the topical subject of free versus paid-for content on the 
Web. The panel included Lexis-Nexis/FT Profile, Factiva and FT.com, 
with one speaker asking "Are hosts toast?". The overriding conclusion 
was that the traditional hosts simply must explore the full range of 
revenue models on the Web if they are to survive.

In today's issue of Free Pint we bring you two interesting articles 
on how to locate political information on the Web, and researching 
an entire topic. We review a fascinating book about the integration 
of computers more directly into our lives, and Simon provides his 
regular synopsis of the latest goings-on at the Free Pint Bar.

We do hope you enjoy this issue, and will join us online to give your
feedback and explore the many resources on the Web site.

Kind regards,
William

William Hann BSc MIInfSc
Founder and Managing Editor, Free Pint
e: william@freepint.co.uk
w: http://www.freepint.co.uk/
t: +44 (0)1784 455435
f: +44 (0)1784 455436

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                        TIPS AND TECHNIQUES
         http://www.freepint.co.uk/issues/170200.htm#tips

               "UK Political & Government Web Sites"
                          By James Hatts

The Internet has opened up a new way for governments to communicate
with citizens, and for citizens to access government information from
their homes and offices. Some government organisations have embraced 
this new technology wholeheartedly, some still have a long way to go. 
The rapid expansion of Internet access has now reached the stage 
where people expect, by right, to be able to access government 
information online and communicate electronically with departments 
and agencies. This article examines some of the resources currently 
available.

I can only hope to offer a brief introduction to the huge amount of
material relating to politics and government on the Internet, so I 
look forward to hearing from readers at the Free Pint Bar 
<http://www.freepint.co.uk/bar> with their personal recommendations.


Political Portals
-----------------

Political Resources on the Net <http://www.agora.stm.it/politic> has
an excellent clickable map of world regions leading to a page of flags.
The country level pages are rather confusing, but the sheer amount of
information means that persistence will be rewarded.

Julian White's British Politics Page <http://www.ukpol.co.uk> is
another comprehensive resource - the Westminster Diary is worth 
checking out for the inside gossip.


Parliament
----------

The UK Parliament site at <http://www.parliament.uk> is a big
disappointment. It is infrequently updated and poorly designed. There
is a long way to go. The list of MPs does include links to some MPs'
websites, but it is by no means a comprehensive list. The biggest set 
of links to MPs' web sites is at 
<http://www.politicos.co.uk/resources/links/mps.htm>.

If you have been baffled by confusing parliamentary terms 
BBC Online offers an excellent A to Z of Parliament
<http://news.bbc.co.uk/hi/english/uk_politics/a-z_of_parliament/default.stm>.


Government
----------

The CCTA Government Information Service <http://www.open.gov.uk> is
the best starting point if you are looking for any UK governmental 
information. The Organisation Index includes local authority websites.

The high profile 10 Downing Street site <http://www.number-10.gov.uk>
has now been relaunched and is a much more fitting web presence for 
the Prime Minister's office and residence. The site achieves a good 
balance between government information and lighter features. You can 
sign up to receive updates by email.

Devolution in Scotland, Wales and Northern Ireland has spawned a new
set of websites for the newly created institutions.

The Scottish Executive <http://www.scotland.gov.uk> is a good starting
point for information on the Scottish government, whilst the Scottish
Parliament <http://www.scottish.parliament.uk> has a vastly superior 
web site to the Houses of Parliament in Westminster.

The National Assembly for Wales <http://www.wales.gov.uk> has a
particularly good sitemap showing how all of the sections fit 
together.

The Northern Ireland Executive <http://www.northernireland.gov.uk> 
and Northern Ireland Assembly <http://www.ni-assembly.gov.uk> sites 
are not quite as polished as those of their Scottish and Welsh 
counterparts, but provide useful sources of official documents 
relating to the peace process.

The Department of the Environment, Transport and the Regions has
finally provided some proper information about the Mayor and Assembly
for London on the Web, via the <http://www.london.gov.uk> site. Until 
the new system comes into operation the Government Office for London
<http://www.open.gov.uk/glondon> continues to oversee the capital's
relationship with central government.


Broadcasting
------------

There are two live video streams broadcasting the proceedings of the
House of Commons - the cable and digital channel BBC Parliament is at
<http://news.bbc.co.uk/olmedia/video/parliament/parliament.ram>,
whilst a little-known broadcaster, The Parliament Channel
<http://www.westminster-digital.co.uk/parliament> has a rival feed
also in RealVideo format. Details of the other BBC political 
programmes available on the internet can be found at
<http://news.bbc.co.uk/hi/english/audiovideo/programmes/default.stm#uk_politics>.

And if you miss Prime Minister's Question Time on a Wednesday, C-SPAN
<http://www.c-span.org/guide/international/bhoc> rebroadcast the 
proceedings on the Internet every Sunday. There's even a RealVideo 
archive.


Political News
--------------

If you can't survive without a regular fix of political news, the news
aggregation site moreover.com (the providers of Free Pint Industry
News <http://www.freepint.co.uk/news>) is a good place to start. For 
UK politics try <http://www.moreover.com/ukpolitics>, for US politics 
go to <http://www.moreover.com/uspolitics>. You can even sign up to 
have the headlines sent to your mailbox every day. Naturally, BBC 
News Online <http://news.bbc.co.uk> and PA News 
<http://www.pa.press.net> are other good sources.


Political Parties
-----------------

The main UK political parties have all launched their "second
generation" web sites, having learnt some hard lessons from the 
criticisms of their initial efforts.

Labour's current slick web site <http://www.labour.org.uk> was
unveiled by Tony Blair at the 1999 party conference, and is backed 
by big names including Oracle and Freeserve as part of a deal that 
saw Freeserve CDs mailed to all party members.

The Conservative Party site <http://www.conservative-party.org.uk> is
business-like, but unfortunately the Java scolling news panel crashed
my browser.

The Liberal Democrat site <http://www.libdems.org.uk> is slightly more
modest than the others, but is perhaps more effective in communicating
straightforward information to party workers and prospective members
alike.

The three main parties all urge browsers to "Join now!", but how much
do they conform to their own party policies on promoting e-commerce? 
The Liberal Democrats have an online form that looks promising until 
you see the line that says "Someone will get back to you in the next 
couple of weeks". The Labour site has a "security pledge", but in 
fact the default form is insecure and it is necessary to click on a 
special link to access the secure area. Only the Conservative Party 
site takes users direct to a secure membership form.

There is a good set of links to political parties with UK, European
and Scottish Parliament representation on the 10 Downing Street site 
at <http://www.number-10.gov.uk/default.asp?PageID=979>.


Europe
------

European Union sites can be accessed via Europa at 
<http://europa.eu.int>. The European Parliament is at 
<http://www.europarl.eu.int>. Want to know the words for "European 
Parliament" in eleven languages? This is the place to find out.


And finally...
--------------

When you have had enough of the serious sites and are ready for some
fun, Anagram Genius <http://www.anagramgenius.com> will give you 
hours of fun looking up anagrams of your (least) favourite 
politicians' names. Did you know that William Hague MP can be 
rearranged to make "I am all huge wimp"? And Tony Blair makes 
"Tory in Lab"...

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James Hatts is Website Manager at Politico's 
<http://www.politicos.co.uk>, the high-profile Westminster political 
bookstore and publishing company, where he has recently overseen the 
launch of the Politico's Online Bookstore. He is also Website 
Producer for London SE1 <http://www.southbank.org.uk>, the local 
information site for London's South Bank area. In addition, James has
acted as an Internet consultant to several voluntary sector 
organisations. He can be contacted at <james@hatts.co.uk>.

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                        FREE PINT BOOKSHELF
                http://www.freepint.co.uk/bookshelf

                   "When Things Start to Think"
                     Reviewed by Neil Infield

To those of us who spend our days on the web where an Internet year 
is equivalent to three months of old world time, it may well feel as 
though we are already living in the future. Reading this book would 
soon change your mind. Neil Gershenfeld believes he sees the future 
of technology every day he goes in to work. His job is co-director 
of the Things That Think research consortium at the MIT Media 
Laboratory in the U.S. And it is here that he is exposed to the kinds 
of technologies many of us won't be seeing for a few more years yet.

If you think the current state of computing is pretty smart, what 
about a computer in your shoe that can communicate with other peoples 
wired footwear when you meet on the street? Or how about electronic 
books using digital paper, which uses computerised ink with the same 
readability as printed text but can reformat itself on demand. Even 
more wacky is a three dimensional printer which could be thought of 
as a personal desktop factory.

There are two things which I really like about this book. Firstly it 
is written in a chatty non-technical style with very little jargon 
and lots of clear and simple explanations. Secondly the author, 
despite being from a technical background and having seen the 
quantum leaps in computing over the past fifteen years, realises 
there is still a long way to go. Until computers are both pervasive 
and invisible, technology cannot really be regarded as intelligent. 
Humans shouldn't have to adapt to computers - it should be the other 
way around. The state of the art PC I am using to produce this review 
does not even know I am sitting in front of it, let alone what kind 
of mood I am in or how hungry or tired I am. And why do I have to use 
an invention from two centuries ago to communicate with it?

Where I disagree with Gershenfeld is in his optimistic assessment of 
the future.  He believes that once the technology has matured it will 
become a natural extension of our bodies. We will reach a kind of 
technological nirvana. However he fails to notice examples from 
history that show how scientific developments have been abused to the 
detriment of humankind. We have nuclear power and genetically 
engineered medicines but also nuclear bombs and 'Frankenstein' foods. 
We have the global communications network known as the Internet but 
also an information disenfranchised majority who are not connected. 
Technology cannot be separated from society and however perfect its 
developments they must be applied to an imperfect world. 

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Neil Infield <neil@infield.nu> is Manager of Business Information 
Services (BIS) at Hermes Pensions Management Ltd. the principal fund 
manager for the British Telecom and Post Office pensions schemes.
Recently he has taken the initiative in developing web activities
within Hermes, and is now responsible for developing and maintaining
both the company web site and intranet. The intranet has been built
without any technical or programming input using a combination of
FrontPage 98 and FileMaker Pro. 

Neil is on the board of the European Chapter of the Special Libraries
Association <http://www.sla-europe.org> where he edits their 
newsletter and website.

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Related Free Pint links:

* Related Internet strategy book reviews on the Free Pint Bookshelf
  <http://www.freepint.co.uk/bookshelf/strategy.htm>
* Read customer comments and buy this book at Amazon.co.uk
  <http://www.amazon.co.uk/exec/obidos/ASIN/0340728701/freepint0c>
  or Amazon.com
  <http://www.amazon.com/exec/obidos/ASIN/080505880X/freepint00>
* Read this book review online at the Free Pint Bookshelf
  <http://www.freepint.co.uk/bookshelf/think.htm>

To propose a business-Web-related book for review, send 
details to <bookshelf@freepint.co.uk>.

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                          FEATURE ARTICLE
        http://www.freepint.co.uk/issues/170200.htm#feature

                     "Topics and Collections:
            An Alternative Metaphor for Using the Web"
                        By Susan L. Gerhart
 
The web topic collector has different goals than the web searcher,
namely:

	(1) 'all' the good URLs on a topic and 
	(2) analysis of those URLs for deeper insight into the topic.

This article examines some facets of this practice, distinguishes
collecting from searching, and provides leading questions for web
collectors and future research.


Why would anybody collect 'everything' about any particular topic? 
------------------------------------------------------------------

* in dire need, e.g. a medical, legal, financial, problem 
  (see the alphabetical listing of Free Pint subjects at 
  <http://www.freepint.co.uk/guide/html/sgp11.html>)

* as a hobby, e.g. the many sites at <http://www.tripod.lycos.com>

* for market and competitive analysis

* to show you've completely scoured the web, e.g. patent due diligence 

* to learn a new subject by applying your mental map to web content

* to build a web catalog and inventory for a business

* to avoid portals,  being click-fodder, search once, then live
  off-line

* as a baseline to track an evolving subject or network of experts

* to extend their profession, e.g. librarians
  <http://www.bubl.ac.uk>, <http://www.clearinghouse.net>

* as datasets to study the web itself
  (e.g. Search Engine benchmarks at <http://notess.com>

* for 'web infomercials', links to draw traffic to sponsors, 
  provide public information 

Proposed terminology: the 'Collector' gathers URLs to answer multiple
questions over time, and organizes, saves, expands, and reuses the
collection. This contrasts with the more time-limited and focused
activity of the 'Searcher' who is looking for a particular answer to
an immediate need. Collections are organized around 'topics', such as
the work of a particular author, a technology, an industry sector, or
an article- or book-sized cohesive subject.


Characteristics of a Collection
-------------------------------

While many collections start with a kernel of good URLs and grow with
the collector's experience, a fresh collection often launches with a
query to many search engines followed by a combination of reading,
cutting/pasting, bookmarking, annotating, and more querying. Building
a collection takes great effort, costs somebody time and money, forces
trade-offs of quality versus quantity (less is better), and requires
predictability.

A collector can better manage the collection process by understanding:

 1. Yield - How many URLs will you keep from those you get from a
    broad web search?

 2. Boundary - What's in the collection and what's irrelevant? 

 3. Redundancy - How many URLs, e.g. mirror sites, 
    can you throw away without losing significant information? 

 4. Liveness - How many dead URLs do you expect? 
    Will you lose information by pruning dead URLs? 

 5. Generality - Save representatives or multiple pages at a site? 
    point to author, or content, or both?

 6. Webbed-ness - How many links among URLs are you likely to find? 
    Is there a real 'web', community, or mostly isolated URLs?

 7. User patience - user tolerance for redundant, dead, or dud URLs? 
    What are the trade-offs in quality vs. quantity?

Most important, what is the purpose of the collection? What are its
long term uses? What's the monetary or personal valuation of the
collection?

And, operationally, a collector must consider:

 1. Choice of search engines and/or metasearchers - can you calibrate 
    how well individual engines do on your topic? 

 2. Depth of search results - mundane problem, label and save the 
    results (engine, query, order)?

 3. Formulating a broad enough query to get 'everything',
    but not too much extraneous.

 4. Processing the URLs to pick out the ones you want - 
    mechanically, how will you pick, choose, and record choices? 

 5. URLs or web pages themselves -
    will you work primarily off-line or on-line?

 6. Storing and reporting your results for general use? 
    database, HTML, XML? 

These pragmatic questions pose quite a challenge, and we have yet to
address quality, relevance, authenticity, etc. We'll just assume for
now that you'll know a good URL (i.e. web page) when you see it,
according to your own criteria, but the unavoidable problem is how to
manage these masses of URLs so you can see both the forests and the
trees.


Rules of thumb for collection characteristics
---------------------------------------------

Tools we've been developing and several experimental collections
<http://www.twurled-world.com> suggest the following composite model
for what to expect in a fresh collection:

  * 3000-5000 URLs delivered by search engines for reasonably phrased
    search queries

  * 1/2 plausibly on the topic

  * 1/5 dead, moved, or otherwise unretrievable by a simple HTTP agent

  * 1/5 redundant (mirror sites, better pages at a site)

  * 1/2 of the live, plausible, non-redundant URLs actually relevant,
    with good content or about 20%, i.e. 600-1000 unique pages, of 
    good content. (Your mileage may vary.) That suggests a lot of 
    effort required by the 'search-and-prune' approach. Alternative 
    approaches include 'expanding-kernel' and 'sampling'.

How about links? How webbed is the collection? We usually find:

  * 3-5 links average per URL among just the pages of the collection,
    counting not only the rare exact hits but also links to 
    neighboring pages (reflecting differing authors' choices).

  * high concentrations of links to/from author/publisher (especially
    amazon.com affiliates), professional associations, trade
    publications websites;

  * a handful (<10) of hubs (links out) and authorities (links in) as
    individuals or expert networks

  * frequent high value URLs NOT linked to by other sites, often
    commentators, critics, and expert kibitzers.

This says we can make a partial web tour of a topic through backward
and forward links but must also rely on search engines to gather the
large number of potentially valuable unlinked pages.

The above data is drawn from topic experiments such as: 'Ellen
Ullman', author on programming and the computer industry; 'Information
Warfare', combining spooks, hackers, and policy makers; 'Process
Safety Management', an OSHA (US regulatory agency) training-intensive
compliance practice.


Getting the work done and staying sane
--------------------------------------

Now, consider the types of tools on the market for topic collection
(see <http://www.stroud.com>):

URL Collectors: By far the quickest, and often as accurate, are
desktop meta- (or multi-)searchers, such as WebFerret 
<http://www.ferretsoft.com> and Bullseye <http://www.intelliseek.com>,
to collect 1000s of starter URLs. Plying individual search engines
helps sharpen queries, but can seem like a slow death from ads (which
flash by quicker on the desktop tools). Tip: use your browser's cache
to collect search results. WWW8 and earlier conference papers
<http://www8.org> suggest future topic-directed searching and search
result clustering tools.

URL organizers: Bookmark managers, including browsers, provide some
rudimentary capabilities. Improving features of desktop metasearchers
and intelligent agents provide filtering and ordering, as well as
automatic downloading and textual analysis (see Boureston 'Using
Intelligent Agents for CI' in 1/2000 SCIP magazine,
<http://www.scip.org>  and 'Web Slavery - automating IR' in
<http://www.freepint.co.uk/issues/280598.htm#tips>. Our (still
experimental) twURL <http://www.twurl.com> provides decision support
for 'triage' (keepers, losers, tbd, and unseen) in multiple views
(Internet domains, keywords, and links) and supports 'browsing in
context'.

Collection reporters: most tools export an HTML report for shared
browsing and e-mailing, while some provide easily parsed comma-
separated lists, and a few some form of structured XML.

For a motivational systematic approach ('farming', not 'mining') and a
broad overview of technologies, we especially recommend Richard
Hackathorn's information at <http://www.webfarming.com>.

Bottom line: This article provides one framework and criteria for
better collection support tools, since many of us search to collect,
rather than search once.

> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Susan Gerhart is a web consultant, software developer, and researcher
at Research Outlet and Integration in Houston Texas,
<http://www.twurl.com>.  After a varied career in software quality
research, as a software engineering educator at the Wang Institute of
Graduate Studies (R.I.P.), and a few stints in research management,
she's the developer of the twURL (Windows) URL analyzer. Her business
specializes in web collections for due diligence, publishing, and
website promotion.  Contact: susan@twurl.com.

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over the last couple of weeks. To read a discussion thread you can:

- Just visit the Bar. It's free to use and easy to access at:
  http://www.freepint.co.uk/bar

- Read this summary online where all the links are activated:
  http://www.freepint.co.uk/issues/170200.htm#bar

- Add the message number (no brackets) to the end of this address:
  http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=
  For example, to read message 1432 you would visit:
  http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=1432


Do you want to join our jousting tournament?  Some garrulous Free
Pinters have been tilting at banks and financial institutions for
failing to face up to the challenges of ecommerce and the facilities
merchants now demand (2027). Will these institutions manage to lance 
this one before their customers are forced to take their business 
abroad?  Credit card fraud is also a worry, but new measures are not 
being implemented to assuage such worries (1899).  Yet another 
financial issue is that raised by recent distributed denials of 
service (Ddos) experienced by high profile sites such as Yahoo!, 
Buy.com, Ebay, etc.  Has anyone insured against their ISP becoming 
unable to provide services (2038), or any security breaches?  If 
existing financial institutions don't get into this melee, they'll 
soon be unhorsed by new providers.  No jokes about charges, please.

The smokiest part of the Bar has been occupied by developers, as 
usual.  Advice has been imparted on setting up a mailing list (1985)
and making sure that links are kept up to date (1998).  There have 
been a couple of requests for information on authoring tools, both on 
and offline (2045, 2077).  The subject of banks comes up once more, 
image banks this time (2046). And the issue of security arises again 
in the form of password protection (2054).  Internet related 
subjects ranged from banner advertisements (2043) to portal 
statistics (2050), browser features (1933) to UK Web 
statistics (1954, 2008) and information about the Internet as a 
whole (1977).  The matter of email policy is raised again with the 
question 'Who owns Email?' (1924).  Who owns yours?

Last issue's article on classical music should keep all enthusiasts 
happy for a good while to come, but some have added to the list of 
sites (1942, 2086).  If you know of other good sites, please do let us
know.  There have been several questions about filing and classifying
over the past few months, the most recent looking for software which 
allows flexible filing criteria (1979).  A request for financial 
information on the Web demonstrated the continuing availability of 
same (1930), but if you know about sources, feel free to post them 
up.  And if you know anything about the stock control system, 
BookNet (1953), computer based training (1991), UK demographic 
information (1999), a list of addresses for US academic 
libraries (2048), or a directory of UK and Irish hospitals (2073), 
don't hold back.  We're all ears (and eyes).

This time two years ago, Northern Light was a new search engine and 
an article in Free Pint rated it highly.  Is it still bookmarkworthy, 
or has it been overtaken by others?  We also had an article about 
push technology and content and the problems of information overload, 
things much discussed currently.  One year ago we ran an article on 
environmental information on the Web and one about the plans to make 
all public libraries in the UK part of the digital revolution.  I 
wonder if financial institutions can be persuaded to take part too.

Simon Collery, Business Development, Free Pint

Remember, to read this summary with activated hyperlinks visit ...

         <http://www.freepint.co.uk/issues/170200.htm#bar>

Free Pint this time last year ...

* Free Pint No.32 18th Feb. 1999 "Environmental Information on the 
  Internet" and "New Library: now comes the action"
  http://www.freepint.co.uk/issues/180299.htm

Free Pint two years ago ...

* Free Pint No.8, 19th Feb. 1998 "A New Light on the Horizon" (Northern 
  Light) and "Current Awareness Research on the Internet"
  http://www.freepint.co.uk/issues/190298.htm

> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Bar:     Do you have a research question or Web-related comment? It's
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Digest:  To have the latest Free Pint Bar postings sent to you every
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Archive: Dormant postings older than 45 days are moved to
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Email:   To write to the Free Pint team, please send your email to 
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                         FORTHCOMING EVENTS
                 http://www.freepint.co.uk/events

If you lead a jet-set lifestyle and want to meet some of the people
who've contributed to Free Pint then you'll be piling on the air 
miles at the beginning of March.

The popular Free Pint contributor Martin White is running a workshop 
and giving a presentation at the "Intranets 2000" in San Jose, 
California. Free Pint's William Hann will be presenting at the 
"Third Generation Web" conference in London, and TFPL's annual 
"European Business Information Conference" (EBIC) brings together
senior professionals from the information world in Amsterdam, Holland.

Full details of these and over 30 other forthcoming conferences and
exhibitions in the online-information and Internet industry can be 
found on the Free Pint Events page at http://www.freepint.co.uk/events

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                   FREE PINT FORTHCOMING ARTICLES

      * Chemistry Webzines * Knowledge Management * Portals *
             * Sites for small and medium enterprises *
   * European information * Corporate Web sites * Museum sites *
  * Researching for TV * Company Information * Legal information *
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I hope you've enjoyed this issue of Free Pint and that you'll send me
a note if you have any feedback. We have lots of exciting things 
planned over the coming months, and so thank you for your loyalty
and support.

                       See you in two weeks!

                   William Hann, Managing Editor
                      william@freepint.co.uk

(c) Free Pint Limited 1997-2000
http://www.freepint.co.uk/
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                        CONTACT INFORMATION

William Hann BSc MIInfSc, Founder and Managing Editor
e: william@freepint.co.uk t: +44 (0)1784 455435 f: +44 (0)1784 455436

Rex Cooke FIInfSc FRSA, Editor
e: rex@freepint.co.uk t: +44 (0)1342 316027 f: +44 (0)1342 316027

Lesley Robinson BA MBA, Business Development
e: lesley@freepint.co.uk t: +44 (0)20 8871 4284 f: +44 (0)20 8875 9165

Simon Collery BA, Business Development
e: simon@freepint.co.uk t: +44 (0)1865 434143 f: +44 (0)1784 455436

Jane, Administrator e: jane@freepint.co.uk

Address 
  Free Pint Limited, FREEPOST (SEA3901), Staines
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  (Please add a stamp if you would like to pay for postage)

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Free Pint (ISSN 1460-7239) is a free newsletter written by information 
professionals who share how they find quality and reliable information
on the Internet.  Useful to anyone who uses the Web for their work, it
is published every two weeks by email.

To subscribe, unsubscribe, find details about contributing, 
advertising or to see past issues, please visit the Web site at 
http://www.freepint.co.uk/ or call +44 (0)1784 455 466.

Please note: Free Pint is a trademark of, and published by, Free Pint 
Limited <http://www.freepint.co.uk/>. The publishers will NEVER make 
the subscriber list available to any other company or organisation.

The opinions, advice, products and services offered herein are the
sole responsibility of the contributors. Whilst all reasonable care
has been taken to ensure the accuracy of the publication, the
publishers cannot accept responsibility for any errors or omissions.

This publication may be freely copied and/or distributed in its
entirety. However, individual sections MAY NOT be copied and/or
distributed without the prior written agreement of the publishers.
Write to Rex Cooke, Editor <rex@freepint.co.uk> for more details.
Product names used in Free Pint are for identification purposes only,
and may be trademarks of their respective owners. Free Pint disclaims
any and all rights in those marks. All rights reserved.

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