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Newsletter No. 638


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Jinfo

Newsletter 638

5th March 2026

Anja ThygesenFirst things first: we bring news that, at the end of March, our esteemed colleague Stephen Phillips will be retiring.

 

Stephen has made a major and immeasurable contribution to the information industry. The Jinfo team and community are so lucky and honoured to have benefited from his analytical depth, commitment and networking, which has shaped so much of what we do.

 

We thank Stephen warmly for his outstanding contribution to Jinfo, and to the information industry. If you wish to message him directly yourself, please email stephen.phillips@jinfo.com or contact him via LinkedIn.

Information teams and AI

 

The year has begun with a strong focus on AI, and how it is reshaping the work of information teams.

 

Behind the scenes at Jinfo, we have been researching this systematically – conducting structured interviews, holding focused member conversations and analysing developments across the network.

 

Our aim is to move beyond surface observations, towards really understanding what AI adoption means for information team structures, workflows, risk management and leadership priorities.

 

This work is reflected in two new Jinfo Reports (which are summarised on the Jinfo Blog):

 

The conclusion is clear: as AI becomes embedded in everyday practice, the role of information professionals remains central – ensuring quality, applying judgement and guiding effective use.

IP and AI licensing

 

In March, our research is shifting towards intellectual property and AI licensing.

 

As AI tools become integrated into research and content workflows, questions around rights, risk and compliance are becoming more complex – and more urgent.

 

We are currently gathering insight from Jinfo subscribers, vendors and legal perspectives, on:

 

  • Licensing models and contractual risk
  • Data rights and training-data use
  • Compliance and governance frameworks.

This work will feed into two upcoming discussions:

 

We will continue to share our findings as this work progresses, and look forward to discussing these developments with subscribers in the coming weeks.

 

As always, we welcome your perspectives as we shape the next phase of research together.

 

Read on the Blog

Anja Thygesen
Senior Analyst


"BASF's knowledge platform demo"
10th March 2026
Jinfo Community

 

In light of the overwhelmingly-positive feedback from the recent Jinfo Community session and report, Stephan Ballenweg (BASF Head of Knowledge Systems) will give an exclusive demonstration of the QKnows platform in action.

 

This is a rare opportunity to see first-hand how BASF is transforming knowledge and information management through their bespoke platform.

 

This behind-the-scenes look will be invaluable for anyone building, enhancing, or evaluating their own knowledge and information management solutions.

BASF's knowledge platform demo

 

"Licensed content and AI"
24th March 2026
Jinfo Community

 

There are fundamental shifts underway in how organisations purchase and use content.

 

Buyers and vendors are getting caught between traditional business models, and the evolving needs of their clients.

 

Buy-side organisations are keen to use content within enterprise AI tools (like Windows Copilot and Google Gemini). But vendors are reluctant to allow their content to be used within these tools.

 

In the meantime, vendors are deploying AI tools within the “walled garden” of their platforms, to keep control over the quality and veracity of AI-generated content.

 

How can buyers and vendors find the middle ground?

 

Register for this Jinfo Community session to discuss these issues and explore potential solutions.

Licensed content and AI


Jinfo supports your content licensing strategy by showcasing new suppliers and products, connecting buyers with sellers, and measuring ROI.

 

Latest resources:

Content listings

 

The Jinfo Subscription gives access to all our reports and recorded webinars, as well as our regular Community sessions.

Jinfo Subscription

Our March update video looks at the reports from our research into team demand, roles and AI, and highlights our events in March around IP licensing for AI.

Watch on YouTube

Here is some feedback from a recent Jinfo Community session from an attendee:

 

"This was my first Community Session for many years. I am catching up on all things AI and it was really valuable to hear about the complexities and concerns of contracting for these products. I am looking forward to future sessions."

 

Your feedback shapes our research direction. Let us know how we're doing, what your challenges are, or what areas you'd like us to cover, through our contact form.


Jinfo Testimonials
"The points raised by participants and the way they worded their responses help/prepare me for similar situations I might encounter."
Information manager in financial services
More testimonials


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The Jinfo Newsletter (ISSN 1460-7239) is published by Jinfo Limited. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. Product names used in Jinfo are for identification purposes only, and may be trademarks of their respective owners. Jinfo disclaims any and all rights in those marks. All rights reserved.

Jinfo Limited is registered in England and Wales. Registered Number: 3754481. Registered Office: Lynch Farm, The Lynch, Kensworth, Beds, LU6 3QZ.

Copyright Jinfo Limited 1997-2026

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