Information services management
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Article

Robin Neidorf Centre of Excellence (step three - envision your Known Fors)
Thursday, 10th June 2021

The concept of Known Fors establishes what you want your information service to be known for. What are the phrases and characteristics you aspire others to use when they think of your team? The activity in this article walks you through the process of developing Known Fors as part of your evolution towards a Centre of Excellence. This is the third in a five-part series of articles outlining the process for developing your future as an Information Centre of Excellence.

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Webinar

Centre of Excellence (step three - envision your Known Fors)
10th June 2021

What is the unique contribution that your team – with your particular expertise – can make to your organisation? The ability to summarise your value helps you capture the best of what you do and describe it in succinct headlines.In this webinar, we will walk you through the visioning...

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Article

Robin Neidorf Centre of Excellence (step two - create your Pillars of Service)
Wednesday, 26th May 2021

This is the second of a five-part series of articles exploring Jinfo's Information Centre of Excellence and how it can be used to shape your information strategy and expertise to the needs of your organisation. In part two we build on your results of part one as reference material for developing and documenting your Pillars of Service.

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Article

Robin Neidorf Centre of Excellence (step one - map your services to the model)
Tuesday, 25th May 2021

This is the first in a five-part series of articles that explores Jinfo's Information Centre of Excellence and how it can be used to shape your information strategy and expertise to the needs of your organisation. Part one looks at mapping your current services to the Centre of Excellence model and highlighting any gaps.

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Blog post

Robin Neidorf The Information Centre of Excellence – a flexible model of value, resilience and strategy
Tuesday, 25th May 2021

Jinfo’s model of an Information Centre of Excellence helps you evolve your service to greater value and resilience. Our Focus on Centre of Excellence includes the activity-based Content, peer-group Community sessions and Consulting frameworks to build your information strategy, deliver expert information services, and enable end-users to do their jobs better.

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Community deck - negotiation clinic - role-play and Q&A
Monday, 26th April 2021

This session involved role-playing different negotiation scenarios, plus discussion and Q&A with participants to consider a variety of approaches to points of negotiation.If you missed the session, download the anonymised notes today. Be sure to register for future “negotiation...

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Community event

Negotiation clinic - role-play and Q&A
13th April 2021

This session involved role-playing different negotiation scenarios, plus discussion and Q&A with participants to consider a variety of approaches to points of negotiation.If you missed the session, download the anonymised notes today. Be sure to register for future “negotiation...

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Report

Community deck - usage data in contract negotiations
Thursday, 1st April 2021

We know that usage is only one component of what constitutes “value” but it is a very important component. But many content portfolio managers have difficulty:Getting reliable usage dataUsing data in “apples to apples” comparisonsInterpreting data to clarify the value of a...

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Community event

Usage data in contract negotiations
23rd March 2021

We know that usage is only one component of what constitutes “value” but it is a very important component. But many content portfolio managers have difficulty:Getting reliable usage dataUsing data in “apples to apples” comparisonsInterpreting data to clarify the value of a...

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Report

Community deck - pricing models for information and data licensing
Monday, 8th March 2021

If you license external information and data into your organisation, you’ve likely encountered a wide range of pricing models, supplier requirements and unique use clauses.This Jinfo Community session, part of our Focus on Content Portfolio, provided a forum for us to discuss:Current...

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