Newsletter Archive

Newsletter No. 608

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Newsletter 608

7th September 2023

Stephen PhillipsManaging the talent pipeline and succession

As organisational hierarchies have become flatter, the gap between the information leaders and their teams has steadily grown.

Succession planning is a difficult but vital activity to nurture skills and know-how for future leaders.

Setting aside concerns that you might be working your way out of your role, investment in the next generation is vital to ensure information management remains a core competency of the organisation.

Also, can information managers do a better job of articulating their value, to arrest the trend of organisations transferring their function to the ownership of a general manager?

Register for “Managing the talent pipeline & succession” (14th September 2023) to discuss these topics, and hear strategies for mitigating the risk and cost of knowledge loss through attrition. Register now.

Legal cut of our News and current awareness survey 2023

Based on the results of our recent News and current awareness survey, we have released a legal sector cut of the data.

We are currently working on a cut of the data to focus on organisations with over 20,000 employees. If you would like us to suggest a breakdown of the data, please contact us.

GenAI call-to-action for information leaders

Whilst we recognise that Generative AI (GenAI) has the most potential to augment people, there is a very real risk that it will displace entry level knowledge workers from many organisations.

I strongly recommend you watch my discussion with three AI company CEOs, to hear a clear call-to-action for information leaders to maximise the value and mitigate the risks of this technology.

On a related note, I recently saw a demo of GenAI in action in a demo of Northern Light’s “SinglePoint” product. This uses GenAI and NLP (Natural Language Processing) technologies to capture content from a closed set of sources, limits its processing to these inputs to prevent hallucinations, as well as references and maps all key concepts to the source.

Look out for more information on this and other interesting product developments from Jinfo.


Do continue to follow Jinfo’s latest updates on LinkedIn and YouTube, where we’ll soon be posting snippets from the GenAI discussion.

Please remember to like, follow or subscribe to Jinfo and receive these updates as soon as they are available.

I’m always available for a conversation about the benefits of a Jinfo Subscription and Jinfo Consulting.

Read on the Blog

Stephen Phillips
Lead Analyst

Managing the talent pipeline & succession

14th September 2023

Jinfo Community

Whilst recruitment for information roles has long been recognised as a challenge, a recurring theme we keep hearing about is the development and retention of key staff.

Jinfo's Senior Analyst, Hélène Russell, will lead this Jinfo Community session, sharing insights from her research and facilitating a discussion about staff retention, succession planning, and strategies for mitigating the risk and cost of knowledge loss through attrition.

Managing the talent pipeline & succession

News and current awareness survey 2023 – the legal sector

Jinfo Report

News and current awareness continue to be a core service for most information management and research teams.

Jinfo surveyed the market preferences in relation to news aggregation services and current awareness every year between 2007 and 2020.

The comprehensive report of this 2023 survey brings the results up-to-date, and reveals how news and current awareness systems have evolved through the turbulent period of the last three years.

This report provides summary data specific to the 27 law firms that participated in the research.

News and current awareness survey 2023 – the legal sector

Also in Content:

Watch our September 2023 Update to learn more about our September Community session on succession planning, our legal cut of the News and current awareness survey, and a recent demonstration we were given of a new AI product.

Jinfo September 2023 Update

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The Jinfo Newsletter (ISSN 1460-7239) is published by Jinfo Limited. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. Product names used in Jinfo are for identification purposes only, and may be trademarks of their respective owners. Jinfo disclaims any and all rights in those marks. All rights reserved.

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