Content
Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
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Centre of Excellence (step three - envision your Known Fors)
10th June 2021
The concept of Known Fors establishes what you want your information service to be known for. What are the phrases and characteristics you aspire others to use when they think of your team? The activity in this article walks you through the process of developing Known Fors as part of your evolution towards a Centre of Excellence. This is the third in a five-part series of articles outlining the process for developing your future as an Information Centre of Excellence.
Centre of Excellence (step three - envision your Known Fors)
10th June 2021
Centre of Excellence (step two - create your Pillars of Service)
26th May 2021
This is the second of a five-part series of articles exploring Jinfo's Information Centre of Excellence and how it can be used to shape your information strategy and expertise to the needs of your organisation. In part two we build on your results of part one as reference material for developing and documenting your Pillars of Service.
Centre of Excellence (step one - map your services to the model)
25th May 2021
This is the first in a five-part series of articles that explores Jinfo's Information Centre of Excellence and how it can be used to shape your information strategy and expertise to the needs of your organisation. Part one looks at mapping your current services to the Centre of Excellence model and highlighting any gaps.
Crafting a scorecard (step five - capture inputs)
25th May 2021
Crafting a scorecard (step five - capture inputs)
18th May 2021
This is the final part of our series of articles on developing your own scorecards. Parts one to four looked at setting goals and priorities, selecting components, designing your scoring system and documenting scores. This final part determines how you will capture the data that forms the foundation of your completed scorecards.
Community deck - negotiation clinic - role-play and Q&A
26th April 2021
Register for our next Community session:
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Content investment for AI
19th May 2026
Latest on our YouTube channel:![]()
Read on the Blog:
April 2026 update
1st April 2026
- Finding common ground between stakeholders in AI licensing
16th April 2026 - Be an agent of change, not a victim of circumstance – tips for information professionals
9th April 2026 - April 2026 update
1st April 2026
- Jinfo Community session (TBC) (Community) 16th July 2026
- Jinfo Community session (TBC) (Community) 14th July 2026
- Jinfo Community session (TBC) (Community) 25th June 2026