Value Chain (step four - measurement - selecting and collecting data)
30th August 2021

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Value Chain (step three - your contributions to the Value Chain)
27th August 2021

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Value Chain (step two - how well do you know the Value Chain?)
26th August 2021

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Value Chain (step one - defining success through the Value Chain)
26th August 2021

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Centre of Excellence (step five - your evolution work plan)
11th August 2021

A practical work plan is essential for turning your vision as a Centre of Excellence into a reality. Previous steps in the Focus on Centre of Excellence walked through analysing and identifying opportunities and gaps in your services, relationships with stakeholders and team characteristics. In the final part of our series, we guide you through the process for implementing a practical work plan.

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Centre of Excellence (step five - your evolution work plan)
30th July 2021

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Community deck - Centre of Excellence - make progress on your evolution, with your peers
23rd July 2021

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Community deck - Centre of Excellence - examples of Pillars of Service and Known Fors
23rd June 2021

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Centre of Excellence (step four - assess your team’s characteristics)
22nd June 2021

Does your team have the right "soft skills" to develop your vision for an Information Centre of Excellence? We previously focused on services and functions but the activities in this article help you to assess your teams for these softer skills and better understand your strengths and weaknesses. This is the fourth in a five-part series of articles outlining the process for developing your future as an Information Centre of Excellence.

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Centre of Excellence (step four - assess your team’s characteristics)
22nd June 2021

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