Focus on Centre of Excellence
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Blog post

Susan Gleckner Gain confidence and trust through new vocabulary
Wednesday, 13th October 2021

What are your Known Fors, and what would you like them to be? We’re trying to encourage clients to be more ambitious, to give themselves permission to imagine. Consulting on Centre of Excellence can be the first step in charting your own destiny.  

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Blog post

Susan Gleckner Make the most of an hour
Monday, 27th September 2021

As an information manager, do you find your time squeezed? Jinfo’s Centre of Excellence framework offers relief. Clients report that within an hour, sessions on Pillars of Service give them the breathing space to create logical structures for high-end, customer-oriented services.

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Blog post

Rebecca Gebhardt Brizi Capacity comes from strategy
Wednesday, 15th September 2021

Evolving as an Information Centre of Excellence requires new thinking and strategy, not just more people to do the work. Jinfo’s clear step-by-step visioning and planning process helps you describe the future and identify the qualities, characteristics and skills required to get there.

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Blog post

Rebecca Gebhardt Brizi Raise your own bar from transactions to strategy
Wednesday, 25th August 2021

Raise your ambitions and drive information strategy for your organisation. When you see yourself as a strategic asset to the business, your stakeholders will start to do so as well.

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Article

Robin Neidorf Centre of Excellence (step five - your evolution work plan)
Wednesday, 11th August 2021

A practical work plan is essential for turning your vision as a Centre of Excellence into a reality. Previous steps in the Focus on Centre of Excellence walked through analysing and identifying opportunities and gaps in your services, relationships with stakeholders and team characteristics. In the final part of our series, we guide you through the process for implementing a practical work plan.

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Blog post

Rebecca Gebhardt Brizi Chart your destiny
Thursday, 5th August 2021

Don’t let the piddly things distract you from strategy – another Jinfo client regains control of the operational reins.

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Webinar

Centre of Excellence (step five - your evolution work plan)
30th July 2021

Evolving to an Information Centre of Excellence and committing to the continuous improvement that keeps you relevant and strategic requires a shift in perspective on department operations.Your evolution work plan shouldn't just include how you deliver services and communicate with users and...

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Report

Community deck - Centre of Excellence - make progress on your evolution, with your peers
Friday, 23rd July 2021

For nearly a decade, Jinfo has assisted information teams with designing their own versions of the Jinfo model for an Information Centre of Excellence. Now you have a chance to compare notes, objectives and results with your peers.If you have not yet explored the activities in the Focus on Centre...

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Community event

Centre of Excellence - make progress on your evolution, with your peers
13th July 2021

For nearly a decade, Jinfo has assisted information teams with designing their own versions of the Jinfo model for an Information Centre of Excellence. Now you have a chance to compare notes, objectives and results with your peers.If you have not yet explored the activities in the Focus on Centre...

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Report

Community deck - Centre of Excellence - examples of Pillars of Service and Known Fors
Wednesday, 23rd June 2021

The Jinfo model for an Information Centre of Excellence includes two activities that we have used with dozens of information teams to great positive effect. This Community session provided the opportunity for information managers to review and discuss their results with:Step two - create your...

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