Centre of Excellence (step three - envision your Known Fors)
Thursday, 10th June 2021

The concept of Known Fors establishes what you want your information service to be known for. What are the phrases and characteristics you aspire others to use when they think of your team? The activity in this article walks you through the process of developing Known Fors as part of your evolution towards a Centre of Excellence. This is the third in a five-part series of articles outlining the process for developing your future as an Information Centre of Excellence.

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Centre of Excellence (step three - envision your Known Fors)
10th June 2021

What is the unique contribution that your team – with your particular expertise – can make to your organisation? The ability to summarise your value helps you capture the best of what you do and describe it in succinct headlines.In this webinar, we will walk you through the visioning...

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Community deck - scorecards - how information teams are designing and using them
Wednesday, 2nd June 2021

The concept of using scorecards to support product evaluation, communications with stakeholders and licence negotiations is an exciting topic for many information professionals.In this Community session, we discussed how scorecards are developed and used in a variety of environments.Download this...

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Centre of Excellence (step two - create your Pillars of Service)
Wednesday, 26th May 2021

This is the second of a five-part series of articles exploring Jinfo's Information Centre of Excellence and how it can be used to shape your information strategy and expertise to the needs of your organisation. In part two we build on your results of part one as reference material for developing and documenting your Pillars of Service.

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Scorecards - how information teams are designing and using them
25th May 2021

The concept of using scorecards to support product evaluation, communications with stakeholders and licence negotiations is an exciting topic for many information professionals.In this Community session, we discussed how scorecards are developed and used in a variety of environments.Download this...

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Centre of Excellence (step one - map your services to the model)
Tuesday, 25th May 2021

This is the first in a five-part series of articles that explores Jinfo's Information Centre of Excellence and how it can be used to shape your information strategy and expertise to the needs of your organisation. Part one looks at mapping your current services to the Centre of Excellence model and highlighting any gaps.

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Crafting a scorecard (step five - capture inputs)
25th May 2021

In the final step of the Scorecards methodology, you need to prioritise and collect data, refine your scoring documentation and get started using scores. In this webinar, Jinfo’s Director of Research Robin Neidorf walked through the activities designed to enable you to finalise your...

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The Information Centre of Excellence – a flexible model of value, resilience and strategy
Tuesday, 25th May 2021

Jinfo’s model of an Information Centre of Excellence helps you evolve your service to greater value and resilience. Our Focus on Centre of Excellence includes the activity-based Content, peer-group Community sessions and Consulting frameworks to build your information strategy, deliver expert information services, and enable end-users to do their jobs better.

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Crafting a scorecard (step five - capture inputs)
Tuesday, 18th May 2021

This is the final part of our series of articles on developing your own scorecards. Parts one to four looked at setting goals and priorities, selecting components, designing your scoring system and documenting scores. This final part determines how you will capture the data that forms the foundation of your completed scorecards.

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Crafting a scorecard (step four - document scores)
Thursday, 22nd April 2021

This is the fourth of five articles that help you develop your own scorecards. Parts one to three looked at setting goals and priorities, selecting components and how to design your scoring system. This fourth article looks at what each of the scores in your scoring system actually means.

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