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Jinfo Newsletter No.525

Jinfo Newsletter 525

22nd August

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Robin NeidorfI don't say this lightly:

Our report "Documenting the value chain" might be one of the most important research results we've produced since I joined Jinfo.

The frameworks in the report help you show stakeholders the measurable impact you and your team have on:

  • Generating revenue
  • Creating efficiency
  • Fostering innovation
  • Managing risk
  • Cultivating transparency
  • Making smart decisions quickly.

Your Jinfo Subscription gets you full access to our analysis on documenting the value chain, including examples and guidance to adapt these concepts to your own environment.

These frameworks relate to our current Research Focus, "Benchmark information services - progressing towards transformation".

Register your interest here and you'll receive three unique insights from the Research Focus, direct to your inbox.

Here's a taster of September's: "As an industry, we are moving (finally) towards measuring impact, not counting transactions."

And if you want more hands-on help, contact Claire Laybats about bringing in Jinfo Consulting to develop your own value chain documentation, and tailor your measurements to what "value" means in your organisation.

Robin Neidorf
Director of Research and Head of Consulting

Where are Tipples?

We're rethinking them.

Let us know what you think by completing this 1-question survey.

Look for an announcement in September regarding the future of Tipples.


A Jinfo Subscription connects your team with the practical tools, original research and expertise to build and support information strategy in your organisation.

Articles, reports and events that help you save time and money and plan for the future... any time, without leaving your desk. Learn more.

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Jinfo TipSubscription Tip: Don't re-invent the wheel - use Jinfo models

Jinfo models are reports that provide frameworks for thinking about and working on common challenges information teams face. Latest models:

  • Measuring the impact of current awareness
  • Evaluating information products
  • Individual models based on lines of reporting
  • Developing value-based operations

Find the Jinfo model for your challenge today.

Included in a Jinfo Subscription.


Who benefits from a Jinfo Subscription?

Our all-original research is for you and your team if you are responsible for content purchasing, information strategy or optimising your information service.

Jinfo SubscriptionA Jinfo Subscription has these benefits:

  • Saves time by using our original research and practical resources
  • Gives you the tools to define, communicate and measure information value
  • Helps you reinvent your information service through insight into what the best companies do.

Benefits and pricing »


Bring our insights in-house. We'll work with you to make strategic changes in operations, enhance stakeholder relationships and future-proof your information service. Learn more

"The workshop was an enormous success, both for team-building and energy, as well as for the practical results that would support reengineering the service."

Jinfo Consulting workshops are flexible, adaptable, practical and cost-effective.
Learn more and request information »

"Benchmark information services - progressing towards transformation"
Our Research Focus for July to September

Read about the Research Focus: Benchmark information services - progressing towards transformationNow in its third year, this Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers.

Learn more and get the insights »


Jinfo Blog


  • Research update - Benchmarking-based insights - what makes a good peer group? on 8th August
    Benchmarking your information service requires good operational metrics about your department so you can make better decisions. Find out how Jinfo's useful resources and services can help you achieve this.

  • Jinfo for information strategy on 5th August
    How can you use Jinfo's benchmarking research to define and measure your highest value to the information centre? Jinfo's director of research, Robin Neidorf, highlights research and resources along with Jinfo's Consulting workshops.

Visit the Blog »

Jinfo Testimonials
"We've had Robin Neidorf do both a workshop and a webinar for our system users. The feedback we got for both consulting pieces was great and the way she balanced theory with insights and practical examples made it all very inspiring and relatable. Her experience and professionalism really shines through in both preparations and performance."
Solutions marketing manager, software provider
More testimonials

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The Jinfo Newsletter (ISSN 1460-7239) is published by Jinfo Limited. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. Product names used in Jinfo are for identification purposes only, and may be trademarks of their respective owners. Jinfo disclaims any and all rights in those marks. All rights reserved.

Jinfo Limited is registered in England and Wales. Registered Number: 3754481. Registered Office: Lynch Farm, The Lynch, Kensworth, Beds, LU6 3QZ.

Copyright Jinfo Limited 1997-2019

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