Comparative product evaluation - breaking it down into manageable pieces
19th January 2021

Ended. Recording available.

[Focus: Content Portfolio]

In this webinar, Steve Bynghall presented a clear overview of how to design comprehensive product evaluations. This framework was developed following interviews with Benoit Sollie at Cargill, demonstrating best practice for comparing products against end-user needs.To get the most value from this...

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The importance of current awareness tracking
12th January 2021

Ended. Recording available.

[Focus: Content Portfolio]

Staying on top of current awareness is mission critical for information centres. View this session to dig into our insights on: What are the goals you might have in tracking current awareness How to organise your thinking for setting up a tracking system Which KPIs are most...

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State of the Industry, 2021
5th January 2021

Ended. Recording available.

Jinfo's 2021 "State of the Industry" overview covered the most important trends, themes and challenges information teams need to consider, including:The "new normal" business environment, and how to remain agileMarket landscape for information products and services,...

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How to communicate your contributions to the value chain
24th August 2020

Ended. Recording available.

[Focus: Value Chain]

With a complete value chain analysis and the right measurements, you can report how your services and expertise contribute to the outcomes your stakeholders care about. To create an effective report, use the data you defined and captured in your value chain analysis and organise it to tell a...

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How to show your contributions along the value chain
17th August 2020

Ended. Recording available.

[Focus: Value Chain]

Measuring your contribution to all links in the value chain means going beyond case studies and usage statistics. You need to determine, collect and analyse the data that points to your contributions to the conditions of business success.The activities in Jinfo articles in our Focus on Value Chain...

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How to start your value chain analysis
11th August 2020

Ended. Recording available.

[Focus: Value Chain]

Value chain analysis enables you to measure and communicate the impact of information services and expertise - demonstrate your contributions to such business goals as efficiency, innovation and generating revenue.To get started with value chain analysis, view this walkthrough of the first...

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Analysing the value chain - your starting point for meaningful communication
21st July 2020

Ended. Recording available.

[Focus: Value Chain]

Jinfo's Focus on Value Chain is about demonstrating how the information team contributes to the goals of their organisation. The key is to present your work and impact in your stakeholder's context for value: how they measure success. Review the article in Jinfo's article "Your contributions to...

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Risk assessment on information licensing - focus on use-cases
9th June 2020

Ended. Recording available. Slide Deck Available.

[Focus: Risk Assessment]

Describing use cases is an essential part of your information licensing strategy. Being able to explain not just that clients use a resource, but how it impacts their work is the difference between the right decision is foundational to assessing risk in your content portfolio. See Jinfo's...

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Risk assessment on information team management - capacity and sustainability
20th May 2020

Ended. Recording available. Slide Deck Available.

[Focus: Risk Assessment]

Effective team management will balance workflow and collaboration, while avoiding individual burnout. Jinfo's article "Risk assessment on information team management" identifies four components for review to confirm that you are managing risks associated with team management. Review the...

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Risk assessment on information service quality - find your strengths
19th May 2020

Ended. Recording available. Slide Deck Available.

[Focus: Risk Assessment]

Jinfo's article, "Risk assessment on information service quality" identifies four facets to analyse to answer the question: how do you maintain high quality service through sudden change and disruption? Review the worksheet, then review this recorded webinar, where our analyst walks through how...

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